On Monday, Gartner held a webinar entitled “2016 CIO Agenda: Building the Digital Platform” that focused on the needs, roles and concerns for CIOs in the new year. The study surveyed almost 3,000 CIOs from around the world in multiple industries including Government, Banking, Healthcare and Manufacturing. With the research and analytical expertise of 83 global Gartner team members, the information was summarized and concluded with some rather eye-opening findings. Click here to watch the webinar in its entirety.

Clearly, the reason for the study and webinar indicates the need and importance of becoming digital. This trend is no longer an option for organizations and specifically CIOs, but a necessity for efficient business and for gaining an advantage in the competitive landscape.

Below, we summarized some key takeaways from this webinar and what it means for the future of the CIO role and the entire organization:

  • CIOs need to implement “bimodal” capabilities, which is the ability to handle everyday, Predictable IT needs while having an agile environment for Exploratory IT through innovation. Some of the ways CIOs plan to unleash this capability is through adaptive sourcing, agile development and multidisciplinary teams.
  • Government CIOs indicate that currently, 42% of their processes are digital. Within 5 years they anticipate that number to be 77%. In the private sector, those numbers are 16% and 37%, respectively.
  • CIOs need partners that not only help them keep the lights on, but become more innovative to continue adding business value and enabling themselves to become business leaders.
  • Among the strongest barriers to digital success for CIOs is acquiring the right talent/skills to make digital business a reality. Finding the right resource mix between do-it-alls and specialists is becoming increasingly difficult for CIOs to procure, keep and manage. This issue is amplified by the fact that CIOs – as their role continues to bleed into the business realm – need talent that is not only technologically sound, but deeply understands business analysis and processes.
  • Among these talent gaps are: information/analytics, business knowledge, security/risk, digital and project management.
  • CIOs are realizing the importance of creating a digital platform with IT at the helm, rather than individual business units with silos of output. They have increasing power and influence with the CEO as a business leader and thus are under pressure to manifest a digital organization.
  • CIO responsibilities they like and dislike:
    • Likes: leadership, impacting business, innovation, strategy
    • Dislikes: administration, politics, personnel/workforce management, operational issues

CIOs need to look for partners that can take the “dislike responsibilities” off their plate and enable them to focus on what is most important.

  • To create a digital leadership platform, CIOs must focus on the overall digital strategy and consider getting mentoring from a digital-centric organization.

There is much more to learn from this informative webinar. We encourage all to watch it here and prepare yourselves for 2016.

For over 17 years, EKI-Digital has helped organizations reach their digital potential. From strategy to delivery to continuous improvement, we have successfully enabled full digital capabilities for large government agencies and Fortune 500 companies. To learn more, contact us at info@eki-digital.com.