In this always-on, always-connected world where the transfer of information is instantaneous, enterprises find themselves facing several unique challenges. Radical and rapid shifts in customer behavior, the pressure for instant products and service availability, the advent of new technologies and distribution channels are forcing businesses and governments to rethink their strategies. This means embracing and deploying digital at the right time and in the right places, along the entire value chain.
LeanDigital™ is our approach to building client digital capabilities by modernizing business activities using lean process disciplines, developing and integrating technology using agile development methods, and embedding new digital capabilities in part by engaging the client workforce.
A digital enterprise innovates business outcomes through unique customer experiences and new combinations of process, technology, information and people. The gap is widening between digital thinking and traditional transaction models, re-shaped by the way we shop, consume entertainment, socialize, learn, and do just about everything everyday. It’s the digital lives of customers that are changing the rules of engagement. Now more than ever, business and governments have to harness the data that surrounds their processes, customers, and partners to create more personalized, more dimensional relationships and better ways of working. It’s an exciting time to be in business, as we help customers bridge the gap by aligning technology with their business objectives to deliver next generation value. Making these choices form the essence of EKI-Digital’s LeanDigital™ approach